Effective Date: 04/22/2024
At OPTISOLVE LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our services.
1. Information We Collect
We may collect the following types of personal information:
- Name, phone number, and email address
- Vehicle details (make, model, registration number, etc.)
- Service address or inspection location
- Appointment and service history
- Any information you voluntarily provide when contacting us
2. How We Use Your Information
We use your personal information to:
- Schedule and manage vehicle inspection appointments
- Send service-related communications via SMS, email, or phone
- Provide inspection reports and updates
- Respond to customer inquiries and support requests
- Improve our services and customer experience
3. SMS Communications
By providing your phone number, you consent to receive SMS messages related to your appointments, inspection updates, and service notifications.
Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP.
SMS consent is not shared with third parties or affiliates.
4. Sharing of Personal Information
We do not sell or rent your personal information.
We may share your information only in the following cases:
- With trusted service providers who assist in operating our business (such as scheduling or communication platforms), under strict confidentiality agreements
- When required by law or legal processes
- To protect our rights, safety, or property
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse.
6. Your Rights and Choices
You may request access, correction, or deletion of your personal information by contacting us.
You may opt out of SMS communications at any time by replying STOP.
7. Accessibility of This Privacy Policy
This Privacy Policy is easily accessible on our website. We include a link to this policy on all web forms where personal information is collected, including near SMS consent language. A link to this Privacy Policy is also available in the footer of every page on our website.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@opti-solve.com
Phone: 929-451-7872